Frequently Asked Questions

What is your return policy?

We accept returns within 30 days of purchase. Please see our Refund Policy for more information.

How long does shipping take?

Our products are made to order, and will ship out within 2-5 business days. Delivery time varies based on your location. Please see our Shipping Policy for more information.

Do you ship internationally?

At this time, we are only shipping to Canada and the USA.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number.

How do I contact customer support?

You can reach us via the Contact page, or by emailing us at info@studioeuphemia.com

How are your items printed?

We work with a print production partner that uses a DTG (direct to garment) printing procedure, which utilizes specialized or modified inkjet technology to print on textiles and garments. Your design will be printed directly on the product with a technique that yields bold and vibrant prints.

Where are you located?

Our designs are created in Vancouver, Canada and we work with a print production partner with locations in the USA and Canada.